Campfire

Ticketing

Every issue tracked to done.

Turn the group-text chaos into a clean queue — staff raise tickets for anything from broken equipment to POS issues, and nothing gets lost between shifts.

Campfire ticketing software on the web — All tickets
Campfire ticketing software app — Support tickets on mobile

What you get

Everything ticketing should be.

Priority & status

Every ticket carries a priority and moves from open to in-progress to resolved.

Categories

Sort by Inventory, Tech & POS, Equipment, HR, and any category you need.

Assign & own

Route tickets to the right person so someone always owns the fix.

Cross-shift continuity

Issues carry over between shifts instead of vanishing in a group text.

Resolution tracking

See what's open, what's in progress, and what's already done.

Location-scoped

Tickets stay scoped to the location that raised them.

One platform

Ticketing is just one piece of Campfire.

Bring your team around the fire.

Start your free 7-day trial — no credit card required. Prefer a guided tour? Book a demo and we'll tailor a walkthrough to your locations.